Manager, Procurement (RSPL and Warranty)

What we need 

Symbotic is seeking a results-driven and experienced Manager, Procurement to lead the strategic sourcing and supplier management for our warranty, spare parts, and Recommended Spares Parts List (RSPL) programs. The ideal candidate will be a skilled negotiator with deep expertise in warranty processes and spares procurement. You will play a critical role in optimizing our supply chain, ensuring operational readiness, and driving cost-effectiveness across these key areas. You will work cross-functionally with stakeholders in IT, HR, Finance, Legal, and Engineering to ensure scalable, cost-effective, and agile sourcing solutions that enable innovation, speed, and operational excellence. 

What we do 

Our global sourcing, procurement and third-party supplier team develop innovative category management strategies in collaboration with the business. The team focuses on strategic third-party partner agreements and help support supplier relationship management, commercial and financial pricing models for overall supplier performance. 

What you’ll do 

• Develop and execute end-to-end category strategies for Warranty, Spares, and RPSL, aligning with business goals and scaling initiatives. 

• Conduct market research, supplier segmentation, and benchmarking to inform strategy and sourcing decisions. 

• Lead all procurement activities related to warranty claims for warranty terms, claim processing, and cost recovery.  

• Identify and drive cost savings and value creation opportunities via competitive bidding, supplier consolidation, contract optimization, and demand management. 

• Directly lead and mentor team of Buyers and Supply Follow Up Specialists; establishing clear goals, tracking performance, and succession planning.

• Establish and maintain strategic supplier relationships to ensure performance, service delivery, innovation, and alignment with company goals. 

• Lead RFx processes (RFI, RFP, RFQ), contract negotiations, and vendor renewals for assigned categories. 

• Partner with internal teams to evaluate supplier performance through KPIs, SLAs, and continuous improvement initiatives. 

• Collaborate with Engineering, Supplier Quality, and External Manufacturing to align sourcing & warranty decisions. 

• Serve as a subject matter expert and internal consultant on category management and procurement best practices. 

• Lead cross-functional sourcing initiatives and influence decision-making at senior levels. 

• Mentor and guide junior team members or project team contributors as needed. 

What you’ll need 

• Bachelor’s degree in Supply Chain, Business, IT, Human Resources, or a related field (MBA or advanced degree preferred). 

• Minimum of 7 years of experience in strategic sourcing or category management, with a minimum of 3 years focused on warranty, spare parts, and RSPL. 

• Minimum of 3 years of experience leading and developing a team and participating in succession planning. 

• Experience in a fast-paced, technology-driven environment (automation, robotics, or industrial tech preferred). 

• Exceptional negotiation, analytical, and stakeholder management skills. 

• Proficient in ERP and eProcurement systems (e.g., SAP), and contract lifecycle management tools. 

• Strong Excel and PowerPoint skills; experience with data visualization tools such as Power BI or Tableau is a plus. 

Our Environment 

• Travel Requirement is a minimum of 20%. 

• Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.  

• The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.  

• This role can be 100% remote but you will be expected to have a regular presence at Symbotic’s Wilmington, MA headquarters, the cadence of which you will align with your manager on. You may also be asked to travel to external manufacturers and other strategic partners from time to time.  

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